Privacy and Confidentiality Policy

At Gloco Support Services Ltd., we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide through our website, www.glocosupportservices.org.

Information Collection, Use, and Sharing

Gloco Support Services Ltd. is the sole owner of any information collected through this website. We only collect personal information that you voluntarily provide to us—such as through email, contact forms, or other direct communication. We do not sell, rent, or trade this information to third parties.

We use the information you provide solely to respond to your inquiries or fulfill the purpose for which you contacted us. Your information will not be shared outside of our organization except when necessary to fulfill your request (e.g., processing a service application or coordinating with approved service partners with your consent).

Email Communication

Unless you request otherwise, we may use your email address to inform you about updates, new services, program changes, or policy updates in the future. You may opt out of these communications at any time by contacting us or using the unsubscribe option provided in our emails.

Security of Information

We take reasonable and appropriate precautions to protect your information, both online and offline. This includes using secure servers and safeguarding data to prevent unauthorized access, use, or disclosure.

Policy Updates

This Privacy Policy may be updated periodically. All changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.

Concerns or Questions

If you believe that we are not abiding by this Privacy Policy or have any concerns about how your data is being used, please contact us directly at:

📧 services@glocosupportservices.org
📞 +1-770-470-7515
📍 8735 Dunwoody Place

       STE 6

       Atlanta, GA, 30350

We are committed to addressing any issues promptly and respectfully.

Sliding Scale Fee Policy

At Gloco Support Services, we believe that access to quality behavioral health and educational support should be available to everyone—regardless of financial situation. To ensure our services are accessible to individuals and families from all walks of life, we offer a sliding scale fee structure based on income and household size.

Our sliding scale is designed to adjust service costs according to your ability to pay, helping reduce financial barriers to receiving the care and support you need. Eligibility is determined through a brief and confidential financial assessment during intake.

We are committed to working with you to find a payment option that fits your budget—because your mental health, well-being, and academic success should never be out of reach.

To learn more or to see if you qualify, please contact our office directly at [insert phone number] or email us at [insert email]. Our team is here to help.

Non-Discrimination Policy

At Gloco Support Services, Ltd., we are firmly committed to maintaining an inclusive, respectful, and equitable environment for all. It is our policy to provide equal opportunity and to prohibit any form of discrimination or harassment in accordance with applicable federal, state, and local laws.

We do not discriminate on the basis of race, color, age, sex, gender identity or expression, sexual orientation, national origin, religion, physical or mental disability, or any other characteristic protected by law. This commitment applies to all aspects of our organization, including employment, volunteer opportunities, client services, board membership, and community engagement.

We also maintain a zero-tolerance policy for harassment or intimidation in any form. This includes, but is not limited to, abusive language, threatening behavior, or discriminatory treatment toward any client, employee, volunteer, board member, or visitor.

Anyone who believes they or someone else has been subject to discrimination, harassment, or retaliation is strongly encouraged to report the concern promptly to the Executive Director or Assistant Executive Director. All reports will be handled with sensitivity, confidentiality, and a commitment to resolution.

Gloco Support Services Ltd. is dedicated to fostering a workplace and service environment that is safe, supportive, and free from discrimination and harassment for all individuals.